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PTCL Contact Directory – Headquarter, Regional and Corporate Centers Complete Detail

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Have questions?

Call 1218 or email us [email protected]

Here you can find the contact details to reach PTCL directly with their headquarters address or regional office addresses. You will also find their phone numbers to directly reach them along with the phone directory of different support or helpline departments.

PTCL Headquarter Registered Office

Corporate Headquarters, Block-E, G-8/4,
Islamabad-44000, Pakistan.

PTCL Official Email address

[email protected]

PTCL Corporate Customer Centers Address

Islamabad
PTCL F-8 Exchange
Nazim-Ud-Din Road
F-8/1, Islamabad
ph:   111 20 20 20
Karachi
Ground Floor, EVP Office,
Hatim Alvi Road, Clifton, Karachi.
Ph:   111 20 20 20
Lahore
26A Civic Centre
Barkat Market, Garden Town, Lahore.
Ph:  111 20 20 20

PTCL Assistance is Just A “Call” Away

Here is the directory of PTCL phone numbers for different departments to reach them with your query, help, or any assistance you may require.

New services details or purchase assistance helpline 1218
To Update Directory Inquiry 0800 0 1217
PTCL OSS Helpline 111 28 28 28 
PTCL Corporate Helpline 1260 & 111 20 20 20
PTCL Billing information 1200
PTCL Inquiry or directory services 1217
PTCL Complaint registration or help on any fault 1218
PTCL Assistance on all services 1218

PTCL Corporate Customer Centres (CCC):

These centers are single point contact facility designed to give our valued Corporate Customers convenience with personalized services. These strategically located centers facilitate our valued clients in:

  • New service provisioning
  • Maintenance support
  • End-to-end Connectivity, Digital/ICT and Cloud solutions provisioning

At Corporate Customer Centres, PTCL provides top-of-the-line telecommunication services focusing on better customer care through:

  • One window for all Enterprise services/solutions
  • Swift processing of service requests

For details on PTCL Corporate Customer Centers (CCC), please view the table below:

 PLEASE CALL PTCL CORPORATE SERVICES CONTACT CENTERS
For corporate products, sales & general inquiries, please call  042 111 20 20 20
For complaints related to PTCL corporate customers, please call    1260
Cities
(click on the city for google location)
Corporate Customer Centers
Addresses
Islamabad PTCL Exchange, Nazim-ud-Din Road, F-8/1, Islamabad.
Lahore PTCL Zonal Office Central, 131-A, Tufail Road, Lahore Cantt.
Karachi PTCL Zonal Office, Ground Floor, Hatim Alvi Road, Clifton, Karachi.
Faisalabad
Central Telephone Exchange, Chiniot Bazaar, Faisalabad.
Multan PTCL Central Exchange Building, L.M.Q Road, Dera Adda, Multan.
Sialkot
PTCL Site Exchange, Small Industrial Estate, Sialkot.
Gujranwala PTCL Regional Office, Ground Floor, Corporate Services,
opposite BISE office, Lohianwala Bypass, Gujranwala.
Peshawar Telephone House, PTCL Zonal Office, 1st the Mall, Peshawar Cantt.